REFUND & EXCHANGE POLICY

What is the return policy?

If you receive a damaged product from our end, you may request a return within 7 days of delivery.
Returns are accepted only for damaged items.
To be eligible for a return, please provide:
* The item in its original condition with seal tag attached
* Original packaging
* Proof of purchase / receipt
* An unboxing video clearly showing the damage
* Clear photos of the damage
Once approved, refunds will be processed within 72 hours. It may take 5–7 business days for the amount to reflect in your account.
Please note: The product goes through multiple quality checks before shipping to ensure it reaches you in perfect condition.

What is the replacement policy?

If you receive a damaged product from our end, you can request an exchange within 7 days of delivery.
Exchanges are also accepted if:
* You received the wrong product.
* The size doesn’t fit.
To request an exchange, please provide:
* The item in its original condition with seal tag attached
* Original packaging
* Proof of purchase / receipt
* An unboxing video
* Clear photos clearly showing the issue

How to Request a Return or replacement?

To Request a Return or Replacement

1. Email support@drpd.in with:
- Your order details
- Reason for return/exchange
- Required documentation (photos, videos)

2. Our team will review your request

3. If approved, we will provide:
- A return shipping label
- Detailed return/exchange instructions